Access Reports

Access the Supervisor reports with an internet browser software. Check the list of supported browser software and versions.

You use the Buzzeasy Administration Portal to access the reports.

Reports URL

The portal reports are available at the following URL: https://portal.buzzeasy.com

Login

Follow the how to login section in our administrator guide.

Access to the portal reports is controlled by role based access control. An Administrator should configure your Buzzeasy user so that you have the correct role and therefore permissions to access the portal and the reports.

When possessing the Reports permission, you will see the Realtime and Historical Reports section in the portal's navigation sidebar.

As a Supervisor, you may also have additional permissions to create or edit agents or other entities. In this case you will see more entries in the sidebar.

Find out more about how the Administrator configures roles and performs other tasks.

Refresh interval

Portal reports gets refreshed every 10 seconds. In case you have multiple browser tabs open with portal reports, this might result in data variations between them. This is perfectly normal as the refresh polling starts when the report page is loaded, which will never be completely identical.